Returns & Refunds Policy – Solo Leveling Hub

At Solo Leveling Hub, we want you to be completely satisfied with your purchase. Below are the details of our return and refund policy for your reference.

Return Eligibility

We accept returns only under the following conditions:

  • The item received is damaged upon arrival.
  • There are visible defects in the print or manufacturing.
  • The item is the wrong size, color, design, or style compared to what was ordered.

Return Request Process

If your order meets one of the above conditions, follow these steps to initiate a return:

  1. Submit a Return Request
    • Requests must be made within 14 days of receiving your order. After this period, returns will not be accepted.
    • Email us at [email protected] with your order ID, issue details, and photos of the item (if applicable).
  2. Return Shipping
    • Customers are responsible for the return shipping costs.
    • Items must be securely packaged to avoid further damage during transit.
  3. Return Address
    • Please send return packages to:
      5500 Lacy St, Houston, TX 77007, USA

Refund Policy

If your return is approved:

  • You will receive a full or partial refund, depending on the issue.
  • Refunds will be processed using the original payment method:
    • PayPal: Typically processed immediately.
    • Credit Card: May take 5-10 business days to reflect in your account.

If you have any questions or need assistance, feel free to contact us at [email protected]. We’re here to help!